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Annunciation
importantly

The Ourinvest Group informs that it does not offer loans, credit or debit cards and does not request and is not responsible for bill payments or deposits in checking accounts of other beneficiaries, other than Banco Ourinvest S.A. (“Ouribank”) and companies of the Ourinvest Group.
Watch for any unusual credit approval practices, such as prepayment. Suspect emails that are not from Ouribank, for example: @outlook, @gmail, @hotmail, etc.) or messages via WhatsApp, Facebook, Instagram and Telegram or third-party calls.

If you have any questions, please contact us: 0800-771-4342 or (11) 4081-4444

Ouribank Whistleblower Channel

Annunciation
importantly

Banco Ourinvest S.A. provides the Complaints Channel, through which employees, employees, clients, partners and third-party service providers, or any person, acting in good faith, can report.

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Banco Ourinvest S.A. provides the Complaints Channel, through which employees, collaborators, clients, partners and third-party service providers, or any person acting in good faith, can report, without the need to identify themselves, situations with evidence of illegality of any kind, related to the activities of Ouribank or non-compliance with the principles and provisions of the Code of Ethics.

Make your report

It is important that your complaint contains elements that allow you to ascertain the facts reported, and should, in this way, be accompanied by as much information as possible, such as:

  • Description of the event - where and how it happened or is happening;
  • Who are the people involved; and
  • Evidence, documents, and other information that may be relevant to the evaluation of the case.

If you do not have all the information, the complaint can be filed in the same way.

If you wish to identify yourself, your identity will be preserved.

All complaints received will be treated with confidentiality, independence, impartiality and exemption.